Privacy notice
Data controller
Zenom Kft. (details: Legal notice) is the controller of the personal data collected through zenom.lu. Contact: zenom@zenom.hu.
When you contact us
When you write to us, we use what you send us to reply to you. We do this in our legitimate interest in replying to you, or to take steps you ask for before entering into a contract. We keep your message for 2 years after our last exchange. If a working relationship follows, we keep it for as long as that relationship and our legal duties to keep business records require. We use AI tools to help us handle messages.
The ZENOM Matrix launch list
Signing up gives us your name, your email address and a record of your consent. With that consent, we send you one email to confirm the address, then at most one status report a month until the launch, and the launch email itself. The launch email offers a separate newsletter sign-up. Every email has an unsubscribe link that works at any time.
We keep the record of your sign-up and consent. A copy of your sign-up also sits in our company mailbox, under the address matrix@zenom.hu. A sign-up that is not confirmed is deleted within 48 hours. A confirmed sign-up is kept until you unsubscribe, or for 2 years after your last sign of interest (signing up, confirming, clicking a link in one of our emails or replying to one), whichever comes first. If you do not sign up for the newsletter, your sign-up is deleted 30 days after the launch email. Every copy of a sign-up, backups included, is gone within 30 days of its deletion.
If you unsubscribe or ask us to stop, we keep only two things, in our legitimate interest: a code derived from your address, from which the address cannot be recovered, for 5 years, so that we do not write to you again; and the proof of your consent, for 5 years, so that we can show you had agreed if that is ever questioned. If your confirmed address leaves the list after 2 years without a sign of interest, or 30 days after the launch email, we keep only the proof of your consent, for 5 years, for the same reason.
Your visit
When you visit zenom.lu, our hosting provider’s server records technical data about the visit. We keep these records for up to 13 days; the visit statistics made from them keep your network address for up to about one month, and after that only the visit counts. We use them, in our legitimate interest, to keep the site secure and to count visits.
Cookies
zenom.lu does not set cookies.
Recipients
Your data is also handled by our hosting provider, a company in Hungary, and by our IT, email and AI service providers. For the launch list we use four of them, and only to run the list. Your name is held by our hosting provider. Your email address is held by our hosting provider and by Google, which runs our email, and we use it in our CRM and with our AI assistant. Google, through Google Cloud EMEA Limited in Ireland, and our CRM provider, Attio Limited in the United Kingdom, handle your email address on our behalf. The transfer to Attio in the United Kingdom is covered by the European Commission’s adequacy decision for that country. Google may also process it in the United States under the EU-U.S. Data Privacy Framework and in other countries under standard contractual clauses, and Attio’s service providers outside the EEA and the UK use standard contractual clauses. Our AI assistant is provided by Anthropic Ireland, Limited, which handles your email address on our behalf; Anthropic and the service providers it engages may process it in other countries, including the United States. EU data protection law requires Anthropic to protect such transfers with a recognised safeguard, such as standard contractual clauses; you can ask us for details.
Do you have to give us data?
No. Nothing in law or in a contract obliges you to. If you do not give us your email address, we cannot reply to you, and without your name and email address, we cannot put you on the launch list.
Your rights, and where to complain
You can ask us for access to your data, to correct it, to erase it or to restrict its use, and, where the GDPR provides for it, for a portable copy. You can also object to any use based on our legitimate interest. Withdrawing your consent does not affect the lawfulness of what we did before. Write to zenom@zenom.hu. If you live or work in Luxembourg, you can complain to the Commission nationale pour la protection des données (CNPD, cnpd.public.lu). As a company established in Hungary, we are supervised by the Hungarian authority, the Nemzeti Adatvédelmi és Információszabadság Hatóság (NAIH, naih.hu). You can also complain to the authority of any other EU country where you live, work or believe your rights were infringed. If we send you advertising email without your consent, you can complain about that to the Nemzeti Média- és Hírközlési Hatóság (NMHH, nmhh.hu).
Last updated: